Today’s post is a case study of a Chinese buffet restaurant chain that increased profitability with TimeWorksTouch schedule enforcement. The eight location restaurant chain’s margins were diminishing due to rising food costs, so the owner was searching for ways to bolster the bottom line. Competition was tight in the working class community and an attempt to raise menu prices resulted in fewer diners.
He decided to figure out how to rein in labor expenses. All of his employees were hourly except eight full-time head cooks and four managers, each of whom managed two restaurants. Several prep cooks and servers also split hours between locations.
He knew he was paying a lot in overtime and wanted an employee timekeeping system for restaurants that could automatically track and prevent overtime shifts. During busy times, the managers were juggling so many balls that checking which staff members had moved into overtime hours was impossible. Few employees wanted to work overtime anyway, so he knew that proactive overtime management would be welcomed by the labor force.
Solution – WorkforceHUB
WorkforceHUB consists of TimeWorksPlus, TimeSimplicity, TimeWorksMobile, and TimeWorksTouch. Each component integrates seamlessly for comprehensive restaurant Workforce Management.
Each manager was able to enter all their employee and shift information in less time that it had previously taken to create just one monthly schedule in Excel. The schedule enforcement function prevents out-of-schedule punches and sends messages before a worker hits the customized threshold. When a warning goes off on a manager’s phone, the manager is able to send the worker home before overtime kicks in. Accurate break tracking has also furnished a savings in labor costs.
Timekeeping Accuracy for Mobile Employees
The mobile functionality has quickly proven to be a favorite feature for managers and associates that split hours between locations. No more retroactively guessing punch times after the fact.
WorkforceHUB furnished an affordable solution that quickly paid for itself in just a few pay periods and continues to limit labor costs with every single shift.
ICON, Inc. offers WorkforceHUB, the powerful, fully-integrated WorkforceHUB that makes it easy to optimize the performance of your managers, employees, and organization.
WorkforceHUB includes TimeWorksPlus, TimeSimplicity, and TimeWorksMobile. WorkforceHUB is established for busy employers like you who need to streamline scheduling, automate time and attendance tracking, maintain regulatory compliance, and lessen labor costs.
How much can you save? Check our ICON, Inc. ROI Calculator.
We can get you up and running with WorkforceHUB in minutes. Contact us today to book a demo.