Today’s case study highlights how the owner of a small grocery chain (four stores) saw the investment in WorkforceHUB pay off in some unexpected ways.
Grocery employee scheduling is a balancing act. Schedule too few employees and the long lines that result can cause prospective customers to walk out before buying anything. Schedule too many and the increased cost of labor eats into profit margins. Sending part-timers home early frustrates employees and creates an atmosphere of uncertainty.
Increasing Timekeeping and Scheduling Challenges
The store owner needed an automated WFM system for grocery stores that provided an easy way to develop schedules, shift timekeeping tasks to the workforce, track data for DOL compliance, and ensure that accurate time cards were submitted on time. The system had to be cost-effective and easy to implement, the managers couldn’t afford to spend hours being trained on a new system.
Solution – WorkforceHUB
WorkforceHUB delivered an affordable solution to the owner’s WFM challenges. The supervisors loved TimeSimplicity’s built-in schedule templates that can be customized and replicated in seconds. The Virtual Trade Board streamlines shift trades and automatically notifies the appropriate staff members when a manager approves a request.
The TimeWorksPlus mobile app allows employees to clock in from their phone. This feature is especially handy for the staff members who travel between stores. The managers appreciate how little time it now takes to create schedules and submit time cards to the payroll system.
Unexpected Benefits of WorkforceHUB
The store owner and managers had expected WorkforceHUB to make time and attendance collection easier, however, they didn’t realize how much it would reduce labor costs.
Eliminating Time Theft
The managers discovered that several employees had been intentionally punching in a few minutes early and punching out a few minutes late. Even worse, two stores had a couple of employees that had been buddy punching for each other. They had no idea how much this had been costing them.
Reduced Labor Costs
Because TimeWorksPlus has virtually done away with time theft, missed and duplicate punches, and unauthorized early punch ins, they have been able to limit the cost of labor.
Employee Self Service allows employees to clock in, monitor their schedule, submit shift change requests, submit time cards, and monitor accruals online. The convenience and autonomy has boosted employee morale and reduced confusion.
ICON, Inc. offers WorkforceHUB, the powerful, fully-integrated WorkforceHUB that makes it easy to optimize the performance of your supervisors, employees, and organization.
WorkforceHUB includes TimeWorksPlus, TimeSimplicity, and TimeWorksMobile. WorkforceHUB is developed for busy employers like you who need to streamline scheduling, automate time and attendance tracking, maintain regulatory compliance, and lessen labor costs.
How much can you save? Check our ICON, Inc. ROI Calculator.
We can get you up and running with WorkforceHUB in minutes. Contact us today to book a demo.