Despite a couple of high-profile companies recently pulling their telecommuters back to the office, the global trend of increased telecommuting is not slowing down.
According to Global Workplace Analytics: The percentage of employees (non-self-employed) who work at home has grown by 115% since 2005, nearly ten times faster than office-based labor force. http://globalworkplaceanalytics.com/telecommuting-statistics
While companies who allow telecommuting often benefit from decreased operating expenses, increased productivity, a broadened hiring pool, and happier employees, virtual offices can create challenges when it comes to Workforce Management.
Workforce Management Challenges for Employers With Remote Workers
- Tracking time and attendance accurately
- Employee schedule confusion
- Time card submission
- Shift trading
- Overtime management
- Incompatible technology
Telecommuting is made possible by technology that allows businesses to provide their products or services to clients using a remote workforce. In addition, employees use technology to communicate, collaborate on projects, and interact with customers. In a similar way, Workforce Management Suite brings industry-leading smart technology that makes Workforce Management easy for remote employees.
Workforce Management Suite is the comprehensive Workforce Management system from ICON, Inc.. It consists of TimeWorksPlus for onsite and offsite employee time and attendance and TimeSimplicity for scheduling both in-office and offsite workers.
Let’s look at the tools that address the pain points previously listed.
Tracking Time and Attendance for Remote Employees
Remote employees can clock into the TimeWorksPlus virtual time clock from their laptop, tablet, or mobile phone. Supervisors have 24/7 oversight of who is working when and where.
What About Salaried Employees?
Contrary to a common misconception, tracking time and attendance is just as important for salaried workers as it is for hourly associates. Most labor laws apply to both hourly and salaried employees, thus business owners must have accurate records of clock in/out times, breaks, and meals. Accruals calculation, overtime pay compliance for non-exempt employees, and ACA work hours provisions are just a few of the reasons that employers must track employee time and attendance accurately for all personnel, regardless of how they are compensated. In addition, they need a paper trail to substantiate the records in case of an audit or labor dispute.
Sharing Scheduling Information
TimeSimplicity is the least complicated way to effectively schedule telecommuters. One of the most valued employee perks of telecommuting is flexible work hours (when allowed by management). For most organizations, however, it is usually necessary for team members to be online at the same time for at least a few hours during the day. This can be challenging if team members are spread among different time zones. TimeSimplicity has tools to manage all the complex logistics of remote team scheduling. With centralized cloud-based schedule management, hours threshold SMS notifications, and automatic schedule notifications, TimeSimplicity has the tools to manage your workforce with ease.
Clear Up Scheduling Confusion
When schedules are centrally managed in a cloud-based system, supervisors and offsite workers are all on the same page and can access the information at any time. Automatic notifications inform all team members of essential scheduling and time card information.
Submitting Time Cards
TimeWorksPlus provides self-service time cards that employees can access 24/7 from any internet-enabled device. Remote staff members can record time and verify time cards under customizable company rules. When they clock in or out, the time is captured immediately on their virtual time card. This eliminates the end-of-pay-period scramble that often results from outdated and non-automated paper timesheets.
Easy Shift Trading
TimeSimplicity has a Virtual Trade board that allows telecommuters to bid on open shifts, request shift trades, and view approvals without having to talk to a supervisor. Employees and supervisors don’t have to exchange endless texts and emails to work out schedule changes. All stakeholders can see the schedule and updates at any time, night or day.
“Out of sight, out of mind” is expensive when it comes to unneeded overtime and can also result in employee burnout, higher attrition, and reduced productivity—all of which are expensive in their own right. TimeWorksPlus overtime warnings allow businesses with a virtual office to meet their scheduling, workflow, and cost of labor objectives with smart automation that allows supervisors to concentrate on other things besides managing overtime.
Compatibility Problems Solved
Employees who work from home don’t always use the same hardware and software that is used at the corporate office. Because Workforce Management Suite is cloud-based, it functions seamlessly on desktops, laptops, iOS and Android devices. It also eliminates the need for expensive software upgrades.
ICON, Inc. offers WorkforceHUB, the unified Human Resources portal that makes it easy to optimize the performance of your managers, employees, and business.
WorkforceHUB includes TimeWorksPlus, TimeSimplicity, and TimeWorksMobile. We’ve just added onboarding, benefits enrollment, performance reviews, and employee engagement! WorkforceHUB is designed for busy employers like you who need to streamline scheduling, automate time and attendance tracking, maintain regulatory compliance, and decrease labor costs.
How much can you save? Check our ICON, Inc. ROI Calculator.
We can get you up and running with Workforce Management Suite in minutes. Contact us today to schedule a demo.